Privacy Policy
Welcome to Cotymix! At Cotymix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website, www.cotymix.com, or make a purchase from us.
1. Information We Collect
When you visit or make a purchase from Cotymix, we collect several types of information, including:
- Personal Information: This includes your name, email address, shipping address, billing address, payment information, and contact details.
- Device Information: We collect data about the device you’re using to access our website, such as your IP address, browser type, and operating system.
- Usage Information: This includes data on how you interact with our website, including pages viewed, time spent on the site, and links clicked.
2. How We Use Your Information
We use your information to provide and improve our services, including:
- Processing and fulfilling your orders
- Sending order confirmations and updates
- Responding to customer service requests
- Personalizing your shopping experience
- Conducting marketing activities with your consent, including newsletters and promotional offers
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third-party service providers who assist in operating our website and processing orders, such as payment processors, shipping partners, and IT support. These third parties are obligated to keep your information secure and confidential.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our site.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Accessing the information we hold about you
- Correcting inaccurate information
- Deleting your personal information, subject to certain exceptions
- Objecting to or restricting our processing of your data
- Withdrawing consent for marketing communications at any time
7. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.